Contact & Support

Customer Service & Account Support

For general inquiries, account questions, balance inquiries, and non-urgent support, our representatives are available during extended business hours. This means you can reach out to us for help with a variety of banking-related topics, such as understanding your account statements, transferring funds between accounts, or setting up automatic payments. Our goal is to ensure that all your banking needs are met efficiently and effectively.

Hours: Monday – Friday, 8:00 a.m. – 8:00 p.m. (ET)
Phone: 1-800-ABC-BANK
Email: support@abcbank.com
Live Chat: Available through online and mobile banking

Urgent Issues & Card Security (24/7)

Our customer service line is available 24 hours a day, 7 days a week for urgent matters such as reporting a lost or stolen debit or credit card, suspected fraud, or unauthorized account activity. This ensures that you can contact us at any time of day or night to report critical issues, allowing us to take immediate action to protect your accounts and personal information.

This around-the-clock availability ensures you can reach us whenever you need help, providing peace of mind and quick resolution during critical situations. Whether it's the middle of the night or a public holiday, our dedicated team is on standby to assist you with any urgent banking concerns.

Phone: 1-800-ABC-BANK

Online & Mobile Banking Support

For help with online banking, mobile app access, password resets, or security features, our specialized support team is ready to assist you. Whether you're having trouble logging in, need to update your security settings, or require guidance on using our digital banking tools, we're here to help you navigate and make the most of our online and mobile banking platforms.

Phone: 1-800-ABC-BANK
Email: digital@abcbank.com

Our specialists can help you stay connected and manage your accounts securely, ensuring that your digital banking experience is smooth and hassle-free.

Branch & In-Person Support

Visit any ABC Bank branch for in-person assistance with a wide range of banking services. Our knowledgeable staff is available to help you with everything from opening new accounts and managing existing ones to providing guidance on loans, mortgages, and investment opportunities.

• Account opening and maintenance

• Loans and mortgage services

• Investment and financial planning guidance

Branch hours may vary by location, so be sure to check the specific hours of your nearest branch before visiting. Our branches are designed to provide a welcoming and convenient environment for all your in-person banking needs.

Mailing Address

ABC Bank
100 Finance Plaza
New York, NY 10005
United States

Feedback & Service Concerns

We value your feedback and are committed to continuous improvement. To share feedback or raise a service concern, please reach out to us using the contact information provided. Your input helps us enhance our services and better serve our customers.

Email: feedback@abcbank.com

Need Help Choosing the Right Option?

If you’re unsure whether your issue is urgent or non-urgent, call 1-800-ABC-BANK and our automated system will route you to the appropriate support team. This ensures that you receive the help you need, whether it's for a time-sensitive matter or a general inquiry.

ABC Bank is committed to delivering secure, dependable banking support—day or night. Our comprehensive support options are designed to provide you with the assistance you need, whenever you need it.